“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.” – Nelson Mandela Nelson Mandela passed away at the age of 95 last Thursday, December 5. Before becoming the first democratically elected South…
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Clear writing is essential in business. Whether you are writing an email, memo, speech, or developing a presentation, it is vital that your intended audience be able to fully comprehend what you are trying to say the first time around, without having to wade through unnecessary and complicated language. More importantly, the ability to write…
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“I’m on my way”, “Sorry, my phone died”, “I’m fine”. Everyone lies daily. According to Pamela Meyer, author of LieSpotting, we are lied to anywhere between 10-200 times every day. Strangers lie up to 3 times within the first ten minutes of meeting each other, and even babies lie by faking a cry just to…
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The American workforce demographic is transitioning. According to a study by UNC’s Kenan-Flagler Business School and the YEC, millennials or Gen-Y (those born between 1976 and 2001) will make up 36% of the workforce in 2014 and 46% by 2020. With baby boomers (those born between 1946 and 1964) making up roughly 40% of the…
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It used to be you woke up with a newspaper and ended the day with the TV news. Now we wake up checking email and social media and end the day the same way. As a result, news sources and styles of reporting are rapidly evolving. We now have many options for keeping up with…
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Walter Cronkite, the legendary broadcast journalist on CBS Evening News for 19 years, has often been described as “the most trusted man in America.” He reported on major historical events such as the assassination of John F. Kennedy, the moon landing, and the Vietnam War. It’s been said that his authoritative speaking style was what…
Read MoreAfter seeing the Wall Street Journal article, How ‘Power Poses’ Can Help Your Career, one reader wrote in asking how to use a powerful posture while in a wheelchair. The following is the author’s response, including analytics and advice from Quantified Communications. Getting Attention and Respect, from a Chair Sue Shellenbarger answers readers’ questions Q:…
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Last week, voice actor Susan Bennett came forward as the voice of Siri, Apple’s voice-activated virtual “assistant”. Bennett says that in 2005, she sat in a recording booth for four hours a day during the month of July, reading phrases that would be put together to create a synthetic voice. Her voice has been used…
Read MoreThere is no denying the growing power of Twitter. More than 200 million monthly active users send out 200 billion tweets per day, allowing tweeters to reach massive audiences in real time and for free. And Twitter matters for businesses. Market research found that Twitter users who see tweets from a retailer are 1.2 times…
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Steve Jobs was known as one of the most charismatic public speakers in history. He successfully created such a buzz around new products during his keynote speeches that it became common for people to line up for hours outside an Apple store to purchase the latest products. With the passing of Steve Jobs, many people…
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