communication analytics
Why Engineers Need Communication Skills, Too
Engineers are known as highly intelligent people who can understand complex concepts and transform them into amazing products—from software to mechanical devices to infrastructure. (Around the QC office, we sometimes refer to our engineers as magicians. They’re that impressive.) But engineers are not always known for stellar communication skills.
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QC Program Manager Takes a Different Approach to Communication Research
Here in the QC office, we’re hyper focused on studying communication through the lens of leadership. How can our leaders and aspiring leaders develop the communication skills they need to achieve their professional goals and improve their organizations’ reputations, positioning, and bottom line? But one of the biggest strengths of the QC team is the…
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Feeling like a Leader? Here’s How to Sound like One, Too
The drive to make a difference—in the office, at home, in society—is a common sentiment, but as we all know, it’s easier to dream about change than to enact it. In a recent Forbes article, lawyer and career strategist Avery Blank outlines five ways to develop the confidence you need to become a leader and empower yourself…
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No More Excuses: Why Every Executive Needs Communication Training
According to a recent survey of nearly one thousand US workers, 91 percent of employees say communication issues can prevent effective leadership in countless ways—from not giving clear directions to failing to earn employee trust to presenting more as automaton than human. What’s more, we know that businesses as small as one hundred employees spend, on…
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Using AI to Enhance L&D in 2024
April 20, 2018 (Updated July 15, 2024) Executive Summary As we move into 2024, the integration of Artificial Intelligence (AI) into Learning and Development (L&D) programs is revolutionizing training across all enterprise industries. Companies are leveraging AI to offer personalized, scalable, and cost-effective training solutions that engage and retain top talent. AI-driven L&D platforms provide…
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The Most Amazing Moments at TED2018
TED’s annual mainstage conference always kicks off with a bang, but this year the vibe at the first session felt a little different. From the #MeToo movement to the Parkland shooting to the dark side of tech, the opening talks in Vancouver set a new kind of tone for TED. It was heavier. More emotional.…
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How the “What If” Method of Storytelling Will Help You Move Every Audience, Every Time
Earlier this month, we took a deep dive into the science behind storytelling, exploring the way a good story affects listeners’ brains. We know that, thanks to the neurological and chemical changes they cause in our brains, stories are powerful motivators that make us more likely to remember and believe in a message.
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Don’t Be Fooled by Their Silly Name: Soft Skills Matter
One of our biggest pet peeves around the QC office is the use of the term “soft skills” to talk about critical leadership qualities like communication, self-awareness, and teamwork. The term undermines the value of these traits, making them sound hollow and frivolous when we all know that the “soft skills”—particularly communication—are among the most…
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Which Soft Skills Do Your Leaders Need, & How Can You Set Them up for Success?
When HR departments look for training and development programs for their organizations’ leaders and high potentials, they often focus on industry-specific and job-related tasks. This is because, much more than “soft skills” like communication, teamwork, or critical analysis, these more concrete skills are easier to standardize across departments and titles and simpler to evaluate and…
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AI and the Future of MBA Programs
As the future of work becomes more and more automated, MBA programs are beginning to integrate technological innovations to prepare their students for the new realities of running a business. From lectures on algorithm-driven decision making to full-blown partnerships with computer science and engineering programs, these schools are working hard to prepare our future leaders…
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