communication skills

2020 saw a rapid, full-scale disruption of the way companies communicate, both internally and externally. We’ve witnessed many businesses achieve incredible pivots to continue serving their customers in new and valuable ways. But, there’s one critical skills gap that has widened with this transformation: communication.

Somehow it seems this year both flew by and lasted at least a decade, but here we are, sliding headfirst into the holidays and preparing to bid 2020 good riddance. But before we do, we wanted to take a minute to reflect on some of the small silver linings that came from this difficult year.…

Tommaso Padula lives in Milan, Italy, with his wife. He has a degree in business administration from Bocconi University, he currently works as a brand strategist at Artefice, an Italian brand consultancy firm, and he dreams of one day starting a business in the food sector. He is also a Harvard Business School student who…

Video communication is relatively new as a workplace collaboration tool, but given the rapid shift to remote work, it has quickly become a primary communication channel. From conducting team meetings to delivering keynotes to thousands of viewers, how someone shows up on video can conjure a certain image of them as a leader.

What We Already Know We know leadership development is a critical initiative for businesses, and we also know that communication is one of the most important skills businesses are looking for in leaders and high performers. But communication, in and of itself, is a remarkably broad category. What kind of communication skills, exactly, do our…

With companies like Google, Twitter, Facebook, and others announcing that they intend to let their employees work from home indefinitely, it’s becoming clearer and clearer that remote work is likely to become more than just a pandemic-induced trend. In fact Global Workplace Analytics has recently found that 77 percent of the workforce says they want…