communication
How—and Why—to Turn Employees into Lifelong Learners
We’re hearing a lot of buzz lately about preparing employees for the “future of work.” Here at Quantified, we’ve weighed in once or twice on the importance of providing quality training and development opportunities for employees, ensuring they have the skills required to continue helping the company grow—but also encouraging long-term loyalty and engagement.
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Leadership Communication Lessons from Professional Speechwriters
Last month, I had the honor of speaking at the Professional Speechwriters Association’s 2019 World Conference in Washington, D.C. The theme of this year’s conference was “Leadership Communication: Next,” and the program promised to shake up attendees’ ideas of executive communication best practices and challenge us to think more deeply about time-tested techniques. And boy…
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Should Leaders Apologize? Sorry, but Research Says Maybe Not.
These days, it seems like once a week, some public figure or another is making a controversial statement that’s met by many with demands for apologies and/or consequences. And general consensus would argue that, when a leader—corporate, political, or otherwise—realizes he or she has made an insensitive statement, a sincere apology is in order to…
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Developing a Culture of Inclusion in the Workplace
In recent years, inclusion has evolved from an idealistic workplace buzzword to a must-have component of company culture. Definitions vary from source, but inclusion boils down to the idea that, regardless of background, viewpoints, or beliefs, every team member’s contributions are valued and worthy of respect.
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Reskilling and Upskilling: A Primer
In all the buzz about the future of work, there are two terms we hear over and over: reskilling and upskilling. As in “Businesses will need to reskill their employees as automation changes the nature of their jobs.” Or “In today’s tight labor market, employees are looking for jobs that support their ongoing development, so…
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Why Emotional Intelligence Is Critical for Leadership—and How to Develop It
Why Emotional Intelligence is Important for Leaders and How to Build It When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even…
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What Is Executive Presence, and Can it Be Learned?
“Executive presence.” It’s one of those buzzwords we hear all the time when we’re discussing leadership abilities, and at a high level, it makes sense. But when it comes time to break down exactly what executive presence (much less talk about how to develop it), it’s not so easy. But executive presence isn’t just some…
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Beyond Compliance Training: Learning & Development in Finance
Updated July 8, 2024- Traditionally, learning and development of any kind has a bit of a bad rap. Being required to attend on-the-job training sounds about as exciting—and useful—as sitting through a defensive driving course. Amidst the escalating 2024 global talent shortage, projected to leave 75% of employers struggling to find the skills they need,…
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“Tell Me About Yourself.” How to Craft a Compelling Personal Narrative
If you’ve ever been to a job interview—or an interview for just about anything, for that matter, you’ve fielded the request, “Tell me about yourself.” It seems innocuous and oh-so simple, doesn’t it? But chances are, that question has made you feel like a deer in headlights at least once. “Tell her about myself? What…
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Researchers studied what communication behavior influences investor decisions and found this surprise.
Entrepreneurs looking to recruit investors to support their business ventures are constantly finetuning their pitches, honing the data, polishing the business plan, and looking for just the right way to tell their stories.
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