learning & development
The Not-So-Soft Skill Every Leader Needs to Succeed
Soft skills. People skills. Emotional intelligence. These are buzzwords we hear every day. They’re the qualities we should aspire to as professionals and leaders if we want to be successful at inspiring others, elevating our brands, and improving our companies’ bottom lines. But when it comes to defining these skills—not to mention developing them—we have…
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Preparing Today’s Leaders for Tomorrow’s Business World
Every technological revolution—from the the wheel to the Industrial Revolution to personal computing—has introduced a shift in workforce skill requirements. But none has caused as rapid and dramatic a shift as we’re seeing today, as automation and AI transform the business world.
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4 Truths about Employee Training and Retention
In a recent article for Training Magazine, Joe Lipham, training account manager at Signature Worldwide, wrote about an exit interview he gave an employee he’d thought would be a perfect fit, but who put in her notice just two weeks after she started.
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Using AI to Enhance L&D in 2024
April 20, 2018 (Updated July 15, 2024) Executive Summary As we move into 2024, the integration of Artificial Intelligence (AI) into Learning and Development (L&D) programs is revolutionizing training across all enterprise industries. Companies are leveraging AI to offer personalized, scalable, and cost-effective training solutions that engage and retain top talent. AI-driven L&D platforms provide…
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Which Soft Skills Do Your Leaders Need, & How Can You Set Them up for Success?
When HR departments look for training and development programs for their organizations’ leaders and high potentials, they often focus on industry-specific and job-related tasks. This is because, much more than “soft skills” like communication, teamwork, or critical analysis, these more concrete skills are easier to standardize across departments and titles and simpler to evaluate and…
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How Can AI Re-Engage Bored Employees?
There are two trends we’re seeing over and over in today’s professional landscape: Companies of all shapes and sizes are grappling with the proliferation of Artificial Intelligence and searching for ways to stay on the cutting edge of technology in a purposeful way. Human resources departments—especially in cash-strapped companies—are desperately seeking effective, cost-efficient ways to…
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Why Evaluating Your Communication Style is the First Step to Winning with Customers, Coworkers, and Your Boss
A sales rep flies across the country to seal the deal with an account he’s been pursuing for months. He’s listened carefully to the prospective buyers’ needs and put together a package he knows they’ll love. The deck is polished and ready to go. But the audience is a little fidgety, a little disengaged. The…
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A New Approach to HR Analytics: Communication Training for Employees
As data-driven decision making has permeated the business world, companies and organizations are leaning on analytics to drive key initiatives across every department. And, over the past few years, HR departments have become some of the biggest users of organizational data in an effort to measure, track, and improve employee performance.
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3 Ways Behavioral Analytics Will Transform Learning and Development
Research has found the overwhelming majority of executives and learning and development professionals, not to mention employees, value ongoing professional development. And topping the list of priorities? Communication. Up to 80 percent of professional activity is grounded in communication, and those skills drive success across every department and initiative.
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The Era of Communication Analytics for Leadership Development is Here
What if you could provide nuanced, objective, personal feedback and improvement for every leader in your organization, from VPs to directors to high-potential managers?
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