Hiring customer-facing employees is both a gamble and a long-term investment. Companies hiring new employees might have to wait up to six months before breaking even. The risk of frequent turnover, a slow burn to full productivity, and changing market norms that make it feel like sales teams are constantly playing catch-up with customer expectations…
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What is sales performance? Industry experts give different definitions, ranging from the number of closed deals (the most straightforward metric) to more complex concepts of how salespeople use their time to nurture leads and relationships. More and more organizations are combining ‘performance’ with ‘productivity.’ especially in sales environments where customer retention and long-term relationships are…
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Executive Summary: In 2024, the market is evolving rapidly, making it crucial for organizations to adapt their hiring strategies. Finding the right sales manager is more important than ever to ensure your sales team performs at its best and stays ahead of the competition. Before hiring a sales manager, know what a sales manager does…
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Technology, specifically artificial intelligence (AI), could be the ally you need to create effective training and coaching experiences at scale for your sales representatives. Even though not all AI sales training solutions perform the same, the power of AI will undoubtedly lead to better results for both individuals and teams. According to Gartner, “By 2020,…
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What Is Conversation Intelligence? Enhancing your sales team’s customer connection and conversation skills is the most effective way to drive revenue. In practice, however, you are limited in your ability to watch to live calls to assess how your team is doing objectively. Instead, when asking what is conversation intelligence, you can automatically identify individual…
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Challenges for Sales Coaching Tools in a Virtual Sales Environment What was once believed to be a temporary solution to the COVID-19 shutdown, virtual sales calls look like they’re here to stay. It’s high time for sales coaching tools to change from what they were before the pandemic. There is a need to update both…
Read MoreThis post was originally published on The Daily Beast on September 17, 2015. According to our data-driven scorecard, Carly Fiorina’s confidence shined, while Chris Christie excelled in attack mode and Donald Trump controlled the tone. The second GOP debate on CNN was a marathon battle, with 11 candidates bumping and jostling for the lead.
Read MoreThis post was originally published on The Daily Beast on September 16, 2015.
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Copyright – Langley Photography 2013 Covering politics and sports would seem to have a lot in common. In both pursuits, there are winners and losers and the heat of competition. But sportswriters seem to be far more successful in engaging readers these days. Political journalists, in fact, have often been criticized for turning their readers…
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Even the best-known brands evolve. In order to stay relevant to their customers, companies often need to “refresh” their brands, which can be done in a number of ways: by updating their messaging, by creating a new logo, or by creating a new brand identity. We wondered, how does a brand refresh affect brand language…
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